A month ago today, we finally moved out of the city and back into my hometown of Silang, Cavite. Aside from figuring out where to put all of our stuff in a much bigger house, one of the things I worried greatly about is getting decent fiber internet service.

Back in Taguig, our PLDT Fiber service of almost 7 years has been mostly reliable and fast. Globe wasn’t available in our neighborhood so Converge became a secondary service, a backup that is so crucial for remote work and online classes.

I tried to get our PLDT Fiber service transferred to Cavite but to no surprise, the process became a lengthy ordeal and ended up being abandoned because it turns out that it’s not available in our new address.

Fortunately, my sister has been on Globe Fiber and she told me that the service has been virtually great and reliable for some years now, so we’ve decided to split the bill and upgrade to a faster subscription of 800Mbps to accommodate the additional users and devices we’ve brought with us.

So far, Globe has not been a disappointment. Except for one inconvenience, we cannot ignore, even when there are a couple of us using the network, we’re only getting roughly 400Mbps connection speed. Half of what we are being billed monthly.

We’ve already reported this to Globe and this afternoon, one of their technicians dropped by to check the connections and the modem. He agreed that our connection speed should way above 400Mbps so he escalated it for further investigation. So now, we wait yet again for the issue to be resolved.

The entire experience just reinforced a couple of observations; first, the quality of internet connection varies largely from one area to another, and second, the state of an ISP’s provider in the area will influence the quality of the service.

So this would be my answer to anyone who’d ask ‘Which internet provider is better?’ It depends, literally on where the location is.